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Uber wheelchair user denied taxi service

A wheelchair user has called for tougher regulations for taxi drivers over disability laws after an Uber cab refused to pick him up.

Joshua Gardner, aged 20, from Leeds, says he was left at the roadside after being told that his chair would not fit in the car – despite it being a foldable lightweight model.

He added that this is merely one of many times he and other disabled friends have been turned down while attempting to catch a taxi, and although the vast majority of drivers are helpful, action needs to be taken to prevent similar situations.

“In my opinion there needs to be tougher regulations for taxi companies when it comes to giving someone the green light to be a driver; and more required training for all drivers on equality,” he said. “For me that is the only way things will change.”

Uber replied that they did not permit any form of discrimination and were investigating the incident.
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What are your experiences with taxis in Sheffield? Has a driver refused to pick you up or assist you in any way? Please let us know below.



  • robert moody:

    17 Jan 2017 18:15:41

    We have been charged an extra £5 taxi fare because my daughter uses a manual wheelchair the wheelchair folds and was placed in the boot we used City Taxis

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