Disability Sheffield
Zoom: A A A A Current Page  »  About  /  Blog  /  Blog Article

Are Adjustments for Hearing Impairment Adequate at Entertainment Venues?

Emily Webster, a final year student at Sheffield Hallam University is writing a dissertation project on whether adjustments in place for deaf and hard of hearing people are adequate at events and entertainment venues.

Emily, who has a genetic degenerative hearing impairment, is basing her dissertation on her own experiences as a service user and employee and explains “The inspiration behind this is the terrible service I have received as a customer. For example I was sent to the first aid area at Birmingham NEC for a hearing loop then had to walk around the venue for thirty minutes until I found the right department and when I got to my seat it did not even work.

When I worked at the theatres in Chesterfield the loop did not work. When I’d received a customer complaint and passed it to my manager I was told the loop was working because the light on the machines was ‘on’. It was later proved to be faulty.

“These situations, Emily says, are neither legal or acceptable and I believe that if other people have had similar experiences then this shows that the legislation is not working. Therefore I hope to get as many responses as possible to the questionnaire below. If these results do show a negative result I am intending to take them to my MP to attempt to instigate change to the laws.Please can you help me by filling in my questionnaire and share it with any friends or family in the deaf community.”

You can contact Emily if you require any additional information by emailing her at b2015687@my.shu.ac.uk

Share

Blog Archive

Articles by Category

Articles by Tag

Articles by Date

* indicates required

Sign up to our latest news on local and national disability related issues and events

Recent Feedback    (We'd love to receive your feedback, please click here to add some)

When I moved to Sheffield nearly five years ago it was my "go to" organisation. I expect it to stay that way. All the staff and volunteers seem to pull out little gems of effort that disabled people like me couldn't do without. Professionally and personally - I love em :)
The service received was rated as:  

Andrew Crooks

Very good presentation, brave of the speakers to tell their stories and had a very high impact - feedback from Mate/Hate Crime presentation and video session at Safeguarding Working Together Conference
The service received was rated as:  

feedback training

Disability Sheffield is a forward-thinking, energetic organisation doing a lot of positive work in Sheffield. I have no doubt they will continue to do so for a long time to come.
The service received was rated as:  

Ruth

A fantastic presentation thought provoking and good questions from the floor around promoting this film/message to the general public not just professionals.
The service received was rated as:  

training feedback