If you are invited for vaccination you will now have the option to use the mass vaccination site at Sheffield Arena. You can view a video about the site on YouTube. You must have an appointment and book through the website shown in your letter, or by calling 119 so you can select the accessibility options that you require.
If you are having problems with the online system or can’t use the online system you can call The Coronavirus Testing Call Centre on 119 between the hours of 7am – 11pm. The Call Centre can help with all enquiries about the testing process; from how to book an appointment, to how to take the test, to what to do when you receive your result.
The service is also accessible to people with hearing or speech impairments by calling 18001 119.
The NHS 119 BSL Service for British Sign Language Users is available here
For the mass vaccination site at Sheffield Arena, the following support is available:
If arriving by car:
If travelling by public transport, do not arrive more than 15 minutes early as you may have to wait offsite. If your journey is delayed, then admission should not be a problem up to an hour after your arrival (unless after closing time!).
If you are blind or partially sighted then you can either bring a person with you as a guide, or there will be support to guide you through the process, including facilitating social distancing. If you are comfortable with the Tram then Arena/Olympic Legacy Park is the nearest tram stop.
For people with autism there are measures in place should a quiet space be required. However, the preference will be to accelerate people who need it through the process quickly. You should be aware that the main arena is a large open space with privacy bays for the injection area. If being in large spaces, or a crowd is difficult for you, then your GP might be able to offer a better process.
This access information was valid when we visited the site to understand and make suggestions to improve accessibility. We will update this information if there are any changes that we are made aware of.
Feedback on the vaccination process should be sent direct to: sheffieldccg.feedback@nhs.net
You can also send this to: info@disabilitysheffield.org.uk if you want us to be aware of the praise or grumble.
What to expect at Sheffield Arena mass vaccination site:
Community Transport to Vaccination Sites
Community Transport providers across South Yorkshire are offering a free return journey to a Covid-19 vaccination site to people, in high priority groups, who cannot access public transport and have no alternative.
To book your return journey, call your local provider using the number below when you have your vaccine appointment details. Please try to give us as much notice as possible, at least one or two days before you need to travel.
Barnsley Dial-a-Ride – 01226 732096
Doncaster Community Transport – 01302 342400
Rotherham Community Transport – 01709 517100
Sheffield Community Transport – 0114 285 9906